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Packages to Spain normally arrive within 1-3 days from the date we confirm the order
Packages to Europe normally arrive within 1-5 days from the date we confirm the order
Packages to rest of the world normally arrive within 3-10 days from the date we confirm the order
Items are shipped from our warehouse in Spain
Diarte is not responsible for any actions taken by customs on your package during delivery
Buyer is responsible for any customs charges that may be applied to your package. Custom duties must be paid by the buyer at the moment of delivery
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Please contact us before returning any item at hello@diarte.net
You can return the product within 10 days of delivery
The product must be in new condition (unworn, unwashed) with tag
To avoid customs charges please mark the package 'RETURNED GOODS'. Please also include order number and order date
Transport is not refundable
There is no charge to exchange items for a different size in case of stock availability
Items on sale are not refundable, however you can exchange them
Items on outlet are final. They are not refundable and cannot be exchanged
Shipping costs will not be refunded. In the case of an exchange, we will cover the cost of the shipping for the new item to you
Items exchanged are not refundable. Re-shipment on first exchange is at our own costs. Other shipments are at customers' cost
Our return address is:
Diarte (e-shop returns)
Plaza de los Mostenses 1, 4-2
28015 Madrid
Spain -
Your refund will be processed and credited to your original form of payment
The refund will not include shipping costs
Please give us 30 days once we received and inspect the return to receive a refund.
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By ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at diarte.net, you warrant that you are at least 18 years old or have parents' permission to buy from us.
All personal information you provide us with or that we obtain will be handled by diarte as responsible for the personal information.
The price applicable is that set at the date on which you place your order.
Shipping costs and payment fees are recognized before confirming the purchase.
Card information is transmitted over secure SSL encryption and is not stored.
Diarte reserves the right to amend any information without prior notice.
Diarte reserves the right to refuse any order, cancel or not to accept a confirmed order
Purchases made through Diarte website and under these Purchase Conditions are subject to Spanish law.
All enquiries: hello@diarte.net
© 2024 Diarte